Terms of Service
Last updated: October 2026
Acceptance of Terms
By signing up for or using Get HVAC Pad ("the Service"), you agree to these Terms of Service. If you don't agree, please don't use the Service. Get HVAC Pad is operated by Waqas as an independent, founder-run business.
The Service
Get HVAC Pad is a job-tracking, invoicing, and e-signature app built for HVAC technicians and small HVAC businesses. It's a tool for your business: we don't operate as your employer, dispatcher, or business partner, and we're not responsible for the work you perform or the agreements you make with your own customers.
Account & Eligibility
You must provide accurate account information and are responsible for keeping your login credentials secure. You're responsible for all activity under your account. You must be legally able to enter into a contract to use the Service.
Subscription & Billing
Get HVAC Pad is billed at a flat rate per plan (Solo or Teams; current pricing is always shown on the pricing page), after a 30-day free trial. Payments are processed by Lemon Squeezy, our payment processor and merchant of record. By subscribing, you're also agreeing to Lemon Squeezy's own terms for the transaction.
You can cancel your subscription yourself at any time from within the app or your Lemon Squeezy customer portal: no phone call or retention process required. Canceling stops future billing; we don't offer refunds for partial billing periods already paid, except where required by law or explicitly stated in a promotion.
Pricing may change in the future. If it does, we'll make a reasonable effort to notify active subscribers before any change takes effect for their account.
Acceptable Use
Use the Service for legitimate business purposes only. Don't attempt to break, reverse engineer, or abuse the Service, resell access without permission, or use it to store or transmit anything illegal, fraudulent, or harmful to others.
Your Content & Data
You retain ownership of everything you enter into the Service: your customer records, job data, photos, and signatures collected. We store and process it on your behalf to provide the Service, and don't claim ownership of it or use it for any purpose beyond running and improving the product. You can export your data at any time, including after cancellation; see our Privacy Policy for details.
Intellectual Property
The Get HVAC Pad app, website, name, and branding are the property of Waqas / Get HVAC Pad. Nothing in these Terms grants you rights to our intellectual property beyond what's needed to use the Service as intended.
Disclaimer of Warranties
The Service is provided "as is." We work hard to keep it reliable, including offline-first design so a lost signal doesn't lose your work, but we can't guarantee it will be uninterrupted, error-free, or fit for every specific use case. You're responsible for maintaining your own backups of critical business records via the export feature.
Free tools and information
Get HVAC Pad offers free tools and articles on this website, such as the HVAC invoice template and the static pressure and airflow check. They are provided "as is", for general information, and their results are estimates based on the numbers you enter. They are not engineering, safety or legal advice, and they do not replace the equipment manufacturer's installation instructions, blower data, or local codes and licensing rules, which always come first. You are responsible for how you use the results on any job. To the maximum extent permitted by law, Get HVAC Pad and Waqas are not liable for any loss or damage arising from the use of these free tools or information.
Limitation of Liability
To the maximum extent permitted by law, Get HVAC Pad and Waqas are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including lost profits or lost data. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose.
Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate accounts that violate these Terms, don't pay for the Service, or pose a security risk to other users.
Changes to These Terms
If these Terms change in a meaningful way, we'll update the date at the top of this page. Continued use of the Service after a change means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict-of- law principles, to the extent applicable to a service provided by an individual operator.
Contact Us
Questions about these Terms? Email waqas@gethvacpad.com.