Why I built an app for HVAC techs who hate paperwork.

Before I launched Get HVAC Pad, I spent a couple of months dispatching HVAC technicians from a call center. I saw the challenges firsthand as they came from the opposite side of the phone.

The things I saw:

Good techs lost money, and not because they were bad at the job. They lost it to paper:

Good technicians who lost money due to paper:
Paper logs that they had to chase.
Signed work orders that the technician misplaces resulting in poor follow-ups.
Guessing their monthly profit since there is no definite figure to compare their bills with.
Their skills were there, but the paperwork was cutting into their profits.

What I built

Get HVAC Pad is a simple application for independent technicians or small groups of technicians. With Get HVAC Pad you can:

Take photos of the job, take the customer’s signature, and send out the invoice before leaving the customer’s premises.
Work offline in basements, attics, and remote locations. Work done while offline is synchronized with the cloud upon connection.
Receive a notification for jobs that you have completed but have not billed.
Get the customer’s signature on any variations in prices or dates to have a clear paper trail on invoices.
Set targets on weekly or monthly income to help track performance.

The terms I set in the app

Software has a reputation of upselling and renewals, so I put down my terms to make sure they are clear:

Pricing is flat with no per-seat pricing. Solo is for individual technicians while Teams plans are for the owner plus a maximum of 5 technicians. The pricing remains the same regardless of the number of invoices or jobs created.
Cancel yourself. There are no auto-renewing subscriptions or retention calls.
Your data is your property. Export your customers or jobs with just a click. If you have cancelled your subscription, just shoot me an email, and I will export your data for you.
A human being. I am reachable for support. There are no bots.

Where to get it

Since I am building something publicly, you can find what’s next on the roadmap. If you are frustrated by any aspect of the application, just let me know. I would rather hear about something that is a problem than guess what you want.

If you work with a single truck or two and paperwork is taking a toll on your evenings, give it a shot. It is a 30-day free trial, and I can be reached at waqas@gethvacpad.com